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FAQs

How far in advanced will you show up prior to start time?

We minimally show up one hour before the event.

What’s the Difference between the open air, canopy enclosed and inflatable LED?

Enclosed canopy is designed for guests to go inside a 5x5 booth canopy. With its curtain drawn it fits 6-8 people and requires a minimum 9x9 area. This area includes the prop table.

Open Air consists of a backdrop and photo booth in an open setting and can fit up to 12+ people and requires minimum 8x8 area.

Inflatable LED 10 ft wide. wall with multi colored LED up lighting in an open setting and can fit up to 12+ people and requires minimum 10x15 area. This area includes prop table

Are you insured?

Yes, we are fully insured.

How are event templates designed?

We work closely with you and our graphic designer to design your template based on your event theme or invitations. Up to 3 revisions are included in every design. Designs needing more revisions will be charged $10 each.

How much of a deposit is required for booking?

Based upon availability and contract we require 50% of the total balance upon booking to lock in your date. The remaining balance is due day of event.

How much power is needed for the photo booth?

We require at least one power outlet within 20-50 feet.

Is it possible to add an additional hour at the day of the event?

Yes, it’s possible if there is availability. Additional time and balance will need to be paid in full prior to start time of added service.

Is there a travel fee for booking?

We charge for travel outside of a 45-mile radius of San Jose, Ca. Anything past the 45 mile radius is subject to a travel fee.

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